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Acesso aos serviços de atenção à tuberculose: análise da satisfação dos doentes. / [Access to healthcare services for tuberculosis: analysis of patient satisfaction].

Palha, Pedro Fredemir; da Silva, Laís Mara Caetano; Wysocki, Anneliese Domingues; Andrade, Rubia Laine de Paula; Protti, Simone Teresinha; Scatena, Lúcia Marina; Villa, Tereza Cristina Scatena.
Rev Esc Enferm USP; 46(2): 342-8, 2012 Apr.
Artigo em Português | MEDLINE | ID: mdl-22576537
Tuberculosis remains a pubic health challenge. Uncountable efforts are made to control the disease, and patient treatment and accessibility to healthcare can hinder reaching a cure. The objective of this article is to analyze the satisfaction of tuberculosis patients regarding tuberculosis control services. This is an epidemiological, prospective study, using both a quantitative and qualitative approach. Data were collected using a semi-structured questionnaire. Participants included 77 patients. The quantitative data were positively evaluated, and the qualitative data permitted an understanding of the patients' experience regarding their accessibility and treatment. Aspects such as the criteria for performing Directly Observed Treatment and the proximity of the healthcare facility to the patients' residence affected their satisfaction, which implies the need to reorganize healthcare services in order to provide more appropriate care to tuberculosis patients.
Selo DaSilva